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FAQs

EVENT OPENING TIMES

8:15am - 6:00pm on Thursday

8:15am - 5:00pm on Friday.

Registration is open from 7.45am each day, be sure to arrive early to ensure an early start to the event.

BADGE QUERIES 

Your badge will be sent to you in the post shortly before the show. Please bring your badge to the event to ensure you can get in quickly and gain full access to the show. If you should happen to lose your badge or don't receive it, please bring your e-ticket with you as an alternative so we can print you a new badge at the registration area.

TRAVELLING 

Please make sure to plan your journey in advance and make sure to arrive at the ExCeL early, preferably before 8.15am to ensure a quick and easy access to the venue and event.

We have created a traveling and accommodation page specifically to help delegate plan their journeys; compiling all available transportation methods to ensure a smooth and easy journey to the London Vet Show.

LUNCH AND REFRESHMENTS 

By showing your delegate badge you will be able to access teas and coffees throughout the day.

You will also receive lunch vouchers upon the arrival at the event for both days. The Vouchers can be found in the centre of your voucher book, which will be in the delegate bag you collect upon arrival.

Packed lunch bags will be available from 11.30 am – 2.30pm in the Catering area. There are also other outlets in the venue, but if you prefer an alternative to your lunch bag, please inform us to avoid unnecessary waste.

When booking your tickets for the Show, you were asked to specify any dietary requirements, if these have changed, please let us know by calling us on +44 (0) 2476 719 687 or emailing us at lvs@closerstillmedia.com.

CLINICAL PROCEEDINGS 

The clinical proceedings for the clinical sessions will be available in the official show guide, which you will find in your delegate bag onsite.

FLOORPLAN

Floorplan booklets of the event will be available in the entrance. This will help you to find your way around our new venue and will also indicate the catering points, the cloakroom, toilets, lecture theatres and exhibition location.

HOUSE RULES

Please not that you are requested not to eat or drink in the theatres. We reserve the right to ask delegates who do not comply with these requests to leave.
We will close theatres to new arrivals five minutes after each lecture has commenced and would kindly request that you remain in any lecture until it finishes to avoid disruption to your peers and our speakers.

Badges are not transferable and we will charge anyone wearing someone else's badge the full rate of attendance.

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