| Business Programme |
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09.30 - 10.20
The Times They Are a ’Changin’ - communicating change to the practice team
Alan Robinson, Owner Vet Focus
Code: AR BF
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10.30 - 11.20
Making the most of your first impression - make the phone ring and Love the telephone !!!!
Alison Lambert, Partner - Onswitch Ltd
| Sponsored by Goddard Veterinary Group |
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Code: AL1 BF
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11.35 - 12.25
Top ten tax saving tips and much more!
Riz Akhtar, Owner - RA Accountants LLP
Code: RA BF
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13.05 - 14.00
New ideas for improving your profitability and efficiency
Panel Lecture
Code: PA BF
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14.15 - 15.05
Make the appointment
Alison Lambert, Partner - Onswitch Ltd
| Sponsored by CPD Solutions |
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Code: AL2 BF
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15.30 - 16.20
Increase your client numbers and satisfaction using adapted diagnostic skills
Philip Lowndes, Director - Zealworks Ltd
Code: PL BF
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16.30 - 17.15
Possible Solutions for the Future of Small Animal Practice
Adi Nell, Senior Partner - Medivet Woodstock
Code: AN BF
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| Business Programme |
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09.00 - 09.50
Protecting your revenues from long term medications
Mark Moran, Director, Vets in Business Limited
| Sponsored by Vet Plus |
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Code: MM BS
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10.00 - 10.50
3 simple steps to make your reception a professional and profitable retail environment
Tim Puddle, Managing Director of Smart
Code: TP BS
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11.30 - 12.20
How to increase your revenues and make your practice more effective
Panel Lecture
Code: PL BS
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13.45 - 14.35
The price is right – How to set fees to achieve practice objectives
John Sheridan
Code: JS BS
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15.00 - 15.50
HR - I Can Manage!
Julie Miller, Head of HR - Companion Care (Services) Ltd
Code: JM BS
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16.00 - 16.45
The Practice website – how to get yours to really perform & Using social networking and other internet tools to engage with a new generation of pet owners
Mark Johnston, Managing Director Vetstream
Susie Samuel, Director Pet Help Direct
Code: MJ BS
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