| Business Programme |
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09.30 - 10.20
Seven steps to practice profit
Alan Robinson, Owner Vet Focus
| Sponsored by |
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10.30 - 11.20
Adapting to the challenges of the post-recession era
Mark Moran, Director, Vets in Business Ltd
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11.35 - 12.25
Internet Marketing for veterinary practices - developing a practical online Strategy
Susie Samuel, MA VetMB MRCVS, Director Vet Help Direct
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13.05 - 14.00
Break
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14.15 - 15.05
Search engine optimisation a black art? What you can do and how to do it
Mark Johnston, MA VetMB MRCVS Managing Director Vetstream
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15.30 - 16.20
Do you and your practice have a tax planning strategy?
Riz Akhtar, FCCA ACMA, Owner, RA Accountants LLP
| Sponsored by |
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16.30 - 17.15
Encouraging pet ownership: building community ties
Zara Boland, BVSc BE MRCVS, Director, Vet Voice
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| Business Programme |
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09.00 - 09.50
I've got the map and X marks the spot
John Sheridan, Veterinary Business Video Show
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10.00 - 10.50
Marketing - is it really that complicated?
Tee MacPherson, Director, Satellite Creative
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11.30 - 12.20
Harnessing Horse Power - understanding and applying pyschological capacities
Brian Faulkner, BSc(Hons BVM&S MBA MSc(Psych) Cert(GP)BSCert(GP)SAM), Managing Director, Frontfoot Consultancy Suffolk Ltd
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12.30 - 13.00
Break
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13.00 - 14.00
Cascade Best Practice Workshop
Hosted by Vet Formulary
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14.05 - 14.55
How to turn the changing demographics of UK vets into a positive for your business
Graeme McConnell, Head of Partner Recruitment, Companion Care
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15.05 - 15.55
Is your business in the emergency room and in need of CPR?
Alison Lambert, Partner, Onswitch Ltd
| Sponsored by |
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16.00 - 16.45
Would your customers recommend you? The use of the net promoter score in veterinary practices.
Martin Gore, Sales Force Excellence & E-Commerce Manager, Novartis Animal Health
Glen Jones, MD, iBuzcon
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