Business Conference

The Times They Are a ’Changin’ - communicating change to the practice team

Alan Robinson, Owner Vet Focus

Code: AR BF

Making the most of your first impression - make the phone ring and Love the telephone !!!!

Alison Lambert, Partner - Onswitch Ltd

Sponsored by Goddard Veterinary Group

Code: AL1 BF

Top ten tax saving tips and much more!

Riz Akhtar, Owner - RA Accountants LLP

Code: RA BF

New ideas for improving your profitability and efficiency 

Panel Lecture

Code: PA BF

Make the appointment  

Alison Lambert, Partner - Onswitch Ltd

Sponsored by CPD Solutions

Code: AL2 BF

Increase your client numbers and satisfaction using adapted diagnostic skills 

Philip Lowndes, Director - Zealworks Ltd

Code: PL BF

Possible Solutions for the Future of Small Animal Practice

Adi Nell, Senior Partner - Medivet Woodstock

Code: AN BF

Protecting your revenues from long term medications

Mark Moran, Director, Vets in Business Limited

Sponsored by Vet Plus

Code: MM BS

3 simple steps to make your reception a professional and profitable retail environment

Tim Puddle, Managing Director of Smart

Code: TP BS

How to increase your revenues and make your practice more effective

Panel Lecture

Code: PL BS

The price is right – How to set fees to achieve practice objectives

John Sheridan

Code: JS BS

HR - I Can Manage!

Julie Miller, Head of HR - Companion Care (Services) Ltd

Code: JM BS

The Practice website – how to get yours to really perform & Using social networking and other internet tools to engage with a new generation of pet owners

Mark Johnston, Managing Director Vetstream

Susie Samuel, Director Pet Help Direct

Code: MJ BS