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Bob Moore - Friday 09.30

Commercial Programme

Where does it all go wrong? Avoiding common pitfalls

The RCVS receives about 700 complaints a year. Many of these could easily have been avoided, reducing stress on your patients and clients, and the veterinary team.

Help ensure you don't become a cause for complaint, by joining RCVS Past-President Dr Bob Moore as he offers advice on common problem areas, such as consent forms, out-of-hours cover and referrals.

Back to Conference Programme Timetable